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Privacy Policy

At Ironclad Co., we believe that privacy should be as solid as our cookware. We respect your personal information and are committed to protecting it. This policy explains what we collect, why we collect it, and how we handle your data.

What We Collect and Why

We collect only what we need to give you the best Ironclad experience. Here’s what that includes:

1. Information You Provide to Us

When you sign up for Ironclub – We collect your name, email, and preferences so we can send you the emails you actually want.

When you place an order – We need your name, billing and shipping address, phone number, and payment details to get your order to your door.

When you contact us – If you email, call, or chat with us, we may keep a record of the conversation so we can better assist you in the future.

2. Information We Collect Automatically

Website Usage Data – We use cookies and analytics to understand how people interact with our site. This helps us improve your experience, fix issues, and make sure everything runs smoothly.

Email Interactions – If you open or click links in our emails, we may track that so we know what people find useful (or what they ignore).

3. Information from Third Parties

Payment Processing – Transactions are securely handled by trusted third-party payment providers (like Stripe or PayPal). We never store your full payment details.

Shipping Partners – We share your delivery details with our shipping carriers to get your Ironclad order to you as quickly as possible.

How We Use Your Information

We will only use your data to:

  • Process and deliver orders
  • Send you emails about products, offers, and recipes (only if you want them)
  • Improve our website and services
  • Comply with legal requirements

Your Choices

1. Managing Your Emails

You can update your email preferences anytime in Ironclub Email Preferences. If you want out completely, you can unsubscribe in one click.

2. Managing Your Cookies

Most browsers let you control cookies in settings. Disabling them may affect how our site functions, but you’ll still be able to browse and shop.

3. Accessing or Deleting Your Data

Want to know what data we have on you? Want us to delete it? No problem. Just email us at privacy@ironcladpan.com.

How We Protect Your Data

We use industry-standard security measures to keep your personal information safe. Your payment details are encrypted and processed securely, and we never sell your information.

Third-Party Services

We work with trusted partners for payments, shipping, and analytics. These third parties have their own privacy policies, and we recommend reviewing them if you have concerns.

Changes to This Policy

If we make updates, we’ll post them here. If it’s a big change, we’ll let you know by email.

Questions?

We’re always happy to chat. If you have any questions about this policy or how we handle your data, reach out to hello@ironcladpan.com.